PRIVACY POLICY

At Mood Self Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase through our store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information in order to provide you with a better shopping experience.

• Personal Information: This includes details such as your name, email address, billing and shipping address, phone number, and payment information, which you provide when you create an account, place an order, or subscribe to our newsletter.

• Non-Personal Information: This includes browsing data, such as the pages you visit on our website, the time and date of your visits, and your IP address. This information is gathered using cookies and other tracking technologies to improve site functionality and provide personalized experiences.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Your Orders: We need your personal and payment information to complete and deliver your orders.

• To Improve Our Services: Your data helps us understand how customers interact with our website, so we can improve your shopping experience and the content we offer.

• To Communicate with You: We may send you promotional emails, updates about your order, or information regarding our products and services. You can opt out of marketing communications at any time by unsubscribing from the email or contacting us directly.

• For Legal or Security Reasons: We may use your information to comply with applicable laws or protect the rights, property, and safety of Mood Self Care and its customers.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

• Payment Processors: To complete your purchases, we use third-party payment processors who may need to access your payment details. These services are subject to their own privacy policies.

• Shipping Partners: To fulfill orders, we share your shipping information with our courier partners to ensure timely and accurate delivery.

• Analytics Services: We may share data with third-party analytics tools (such as Google Analytics) to better understand how visitors use our site and enhance user experience.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption protocols (such as SSL) to protect sensitive data during transmission. However, no method of transmission over the Internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your shopping experience. Cookies are small files that are placed on your device when you visit our site. They allow us to remember your preferences, analyze trends, and track users' activities on our website.

You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we have collected about you.

• Correction: You can request corrections to any inaccuracies in your data.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-out: You can opt out of marketing emails at any time.

To exercise these rights or ask any questions about our privacy practices, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it immediately.

8. Changes to This Privacy Policy

Mood Self Care reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mood Self Care
Email: moodselfcare.com@gmail.com
Phone: 323.741.7987